Provision Strategy and Crew Retention - A Cost Multiplier

Date: 20 January 2026

Crew turnover is one of the most expensive and persistent challenges in the maritime industry. Replacing a single seafarer can cost USD 15,000-30,000 in recruitment, training, and repatriation with additional hidden costs from lost productivity and operational disruption. Yet one of the most influential drivers of crew retention is frequently overlooked: On-board food.

Research shows that food quality ranks alongside wages and rest hours as a key driver of crew satisfaction. Poor meals are directly linked to dissatisfaction, lower morale and higher turnover while well-planned, culturally appropriate meals contribute to stronger performance and retention.

By shifting food provisioning from a cost-control exercise to a strategic investment, maritime operators can reduce turnover risk, strengthen operational continuity, and deliver a measurable return through lower replacement costs.

Read the full white paper to explore how strategic food provisioning strengthens crew retention while delivering financial returns: The Strategic Role of Provisioning in Crew Retention.